Built on industry expertise, streamlined processes and clear communication.
Workflow 360˚ was created by three automotive industry veterans with over 60 years of combined experience. They saw firsthand that the dealership service department is the most profitable part of a dealership – but only when it runs efficiently. Workflow 360˚ empowers service departments to operate as high-performing, revenue-driving centers by streamlining internal processes and enhancing dealership service department customer communication as a valuable DMS extension. The result? Faster service, higher customer retention, and increased profits.
What is Workflow 360˚?
The first cloud-based service department efficiency platform.
Workflow 360˚ is a powerful DMS extension designed to give you real-time visibility into every vehicle service and every bay. The interactive route sheet connects all departments in one place, ensuring faster approvals, better technician utilization, and stronger dealership service department customer communication.
All you need is an internet connection! Workflow 360˚ is fully cloud-based – no complicated installs or extra hardware.
Track jobs, revenue, and technician performance with personalized route sheets built for your dealership.
What does the route sheet accomplish?
For technicians, it keeps them in their bays focused on repairs instead of searching for updates.
For service advisors, it provides real-time visibility into every repair order, vehicle location, and status, so they stay fully informed at all times.
For customers, it delivers instant updates, improving dealership service department customer communication and boosting trust.
- Technician vehicle
- Parts status
- Carry-overs
- Loaner/rental cars
- Tow-ins
- Body shop workflows
- Dispatching
- Reconditioning
- My ROs
- All ROs
- Closed ROs
- PDIs
- Used vehicles
- Body shop
- Sublet
- Detail
Fully integrated with your Dealership Management System (DMS), Workflow 360˚ captures and logs every customer and internal update automatically, from any device, anywhere.
Workflow 360˚ is the leading expert in dealership service department efficiency and operational performance.
How?
In service, time is money. Workflow 360˚ empowers you to manage every aspect of your service operation – from what you sell and how technicians are paid to performance metrics and CSI (Customer Satisfaction Index) tracking.
What makes up
Workflow 360˚?
- An interactive route sheet for complete job visibility
- A shop loading tool to maximize dealership service department efficiency
- A Service Guest Portal add-on for seamless dealership service department customer communication
- A live guest waiting board to keep customers updated in real time
- Instant sales and service team communication to improve upsells and service flow
- View parts availability and needs for every service job
We’re all about PX – the people experience. Our mission is to simplify your work so you can focus on what matters most: delivering quality service, driving revenue, and keeping customers coming back. Workflow 360˚ eliminates inefficient processes and distractions, giving your team the freedom to perform at its best. Built with advanced technology, it helps you create true business flow and long-term, streamlined success.
Workflow 360˚ cuts the noise and keeps your service department operations running smoothly.
Real-time reporting, cloud-based access from anywhere, and unlimited users – all in one simple, powerful service department efficiency platform.
Integration
We build on three core principles:
Workflow 360˚
The Team
Our team brings deep expertise in automotive strategy, operations, consulting, and sales. We know what it takes to make your dealership’s service department efficiency truly seamless. Every member of Workflow 360˚ is dedicated to helping you streamline processes, maximize revenue, and build stronger relationships with your customers. Partner with us to experience a system designed to work for you – and with you.
Careers
Join Our Team
Explore our current openings below and join a team that’s transforming dealership service department efficiency. We’re always looking for passionate and talented individuals who want to help dealerships run more efficiently and keep customers coming back.