Workflow 360º – One Dealership Efficiency Platform for Every Department
From service advisors to technicians, parts, and management – every department stays in sync without leaving their workstation, keeping vehicles moving faster and customers happier.
What are the main results of Workflow 360˚?
- Increased ROI and dealership efficiency
- Faster, smoother shop communication and inventory tracking
- Higher Customer Satisfaction Index (CSI) and customer retention
Workflow 360º gives you visibility across every department. Track each vehicle, spot delays instantly, and stay up to date in real-time. One system designed to keep your entire dealership moving forward.
How Does Workflow 360º Support Each Department in Your Dealership?
Service Advisors
- Manage your entire book of business from anywhere.
- Communicate instantly with technicians and the parts department.
- Send customers real-time updates by text or email.
- Keep CSI scores high with faster, clearer communication
- Reduce stress with full visibility of every service.
- Log all services, timelines, and service completions.
Parts Department
- Get instant visibility into parts needs for every service.
- Share availability, pricing, and order status in real-time.
- Eliminate bottlenecks that slow down repairs.
- Boost department revenue through faster parts sales.
Service Technicians
- See repair orders, parts, and inventory status, and approvals without leaving your bay.
- Switch between jobs when waiting on parts or approvals.
- Increase task efficiency.
- Gain better CSI and ROI.
Sales Managers
- Stay fully connected with service operations in real-time.
- Keep records of all communications and instructions.
- Move trade-ins and reconditioned vehicles through service faster.
- Get cars back on the lot quicker and ready to sell.