Many dealerships make the mistake of investing in the most robust DMS software, only to find that they don’t use or even need half of the advanced features. Furthermore, some team members may not use the software because it’s either too complicated or doesn’t meet their needs - regardless...
The comparison between dealership servicing vs the small family-owned service center down the street has been a long-drawn-out debate. The argument here is that the small service center offers much lower rates for the same service that the big-box dealership offers. For most dealerships, it is not feasible to...
Did you know that 95% of car buyers use online resources when starting their search for a vehicle? There are few purchases that match the complexity, overwhelm, and excitement of buying a car. Most consumers visit a number of websites and rely on search engines during their car buying...
Starting a dealership is a big undertaking and you’re likely doing as much research as you can. As a leader in the automotive software technology industry, we know a thing or two about what makes a car dealership run efficiently and productively. Here are some of the key points...
Communication in the automotive industry is one of the most important, if not, THE most important thing for maintaining smooth daily operations. If your departments inside your dealership lack communication, you will end up with customers who won’t return. The reality is, the old-school way of communicating between the different...
Almost every industry revolves around technology and software, and the automotive industry is no exception. With automation, artificial intelligence (AI), and cloud technology on the rise, dealerships and service centers are becoming more efficient and productive. Innovative software solutions have already slowly transformed the automotive industry through the years....
At the heart of all service centers are the route sheet and appointment book - two tools that keep operations running smoothly and on time. Nowadays, it’s less common to leave your car at the shop overnight unless it requires extensive parts and body repair. However, if the workflow...
All dealerships face a common challenge - keeping sensitive customer information and company data organized, accessible, and secure. In our data-driven world, there are many tools for data management. With so many additional solutions, such as a DMS service plugin, data migration services, cloud storage, remote access capabilities, and...
If you’ve made the decision to switch to a new dealership management system, you’ve likely given it a lot of time and consideration. Choosing a new DMS is a big undertaking and often comes with much resistance from team members and stakeholders. However, when dealerships face challenge and after...
You just opened up for the morning. You find out there are a number of fires you will need to put out in the day because of a lack of communications and mix-ups at your automotive service. It can be hard to track all that is going on with...
