Supercharge Your Dealership Management System for Success
A dealership management system (DMS) is like a dependable OEM truck; it gets the fundamental job done. When you want more than basic performance from a truck, you can add upgrades like satellite navigation, all-terrain tires, a brush guard, a lift kit, and an auxiliary gas tank. Suddenly, that truck becomes a modern, high‑functioning off-road machine.
Likewise, when your existing DMS integrates with Workflow 360°, the system goes from basic to brawny. Your service department transforms into a place where Technicians are Efficient, Service Bays are Highly Utilized, and informative MPI Upsells drive more dollars per RO. Fixed Ops gets a 360° panoramic view of the service drive and becomes a communication powerhouse, ready for today’s dealership service demands. Without workflow optimization from Workflow 360°, your DMS automotive scheduling software will leave money on the table and promote lower CSI scores.
Get Bang for your Buck with your Automotive DMS
A successful dealership relies on a strong automotive DMS. Dealership Management Systems can cost as much as $20,000 per month and support virtually every aspect of the dealership. They are expensive but provide the structure needed to handle large volumes of data and transactions efficiently. In addition to their well-known features, as of 2025-26 DMSs are adding highly useful new features, including:
- Mobile payment from anywhere
- Online Customer Scheduling
- Service Advisor walk-around with a mobile device
- Powerful Business Development Centers (BDC)
Utilizing all functions in your DMS is the smartest way to operate, but each system has some functionality gaps. Instead of replacing your DMS, use Workflow 360° to fill those gaps.
Three Key areas where Workflow 360° excels, and the Dealership Management System struggles:
- Workflow 360° will quickly elevate your service bay Utilization to 90%+.
2. Workflow 360° gives you the tools to increase Technician efficiency.
3. Workflow 360° integrated with your DMS gives your Service Advisors easy tools to share personalized, highly effective MPI results with each customer.
How does Workflow 360° Enable Higher Technician Efficiency, Service Bay Utilization, and More Upsell Per RO with your Dealership Management System?
- Rich Communications Hub for real-time collaboration across departments
- Transparent workflow dashboards that make automotive scheduling meaningful
- Fluid progress and priorities that are consistent across the service department
- Real-time communication with the customer via email for quick approvals
- Fully documented and time-stamped estimates, upsell, MPI results, and decisions
- Customizable inspections and maintenance schedules to fit your needs and style
- Real‑time visibility into vehicle multi-point (MPI) inspection status
- Transparent progress of estimates, part orders, repairs, wash and LOF bays
- Digitize, visualize, and track any dealership process you have
- Real-time panoramic view of Service Bay Utilization and Technician Efficiency
- Accurate job tracking and prioritization to reduce idle time
- Customizable dashboards for every employee, with synchronized priority, notifications, and the time a vehicle’s RO has stayed with a person or department
- Live chat for each RO with the ability to share conversations, decisions, pictures, video, and files with timestamps to see when things happened and how they are flowing
In essence, Workflow 360° functions like the console of an air traffic controller, giving your team a clear, real‑time view of every vehicle’s status. Without this data, reliable scheduling is impossible.
Dealers across the US are complementing their DMS – with little to no overlap – to reach the Goldilocks Zone of 100% absorption – with Workflow Solutions 360°.
Designed for simplicity, Workflow 360° is intuitive enough to learn in just ten minutes.
Which Dealer Management System Providers does Workflow 360° Integrate and have a Partnership With?
Ready to Enhance Your DMS Without Replacing It?
Workflow 360° is the upgrade your dealership has been waiting for.
Contact Workflow 360° today to book a demo. Call us at 1-801-721-1086
Authored by Rob Peart
President & CEO of Workflow Solutions 360°
“Built by service managers for service managers”
