Happy Holidays From Workflow 360!
From our team to you and your family, we wish you a joyful holiday season and a healthy, successful New Year. Thank you for trusting Workflow 360º as your service department efficiency platform and DMS extension, built to support dealerships during their busiest times of year. Our team brings decades of hands-on dealership experience, and Workflow 360º was created to solve the challenges we’ve lived firsthand – fragmented communication, lack of real-time visibility, and workflow bottlenecks that slow service departments down.
The holiday season is one of the most demanding times for dealerships. Between year-end sales, increased service traffic, and customers preparing vehicles for winter travel, service departments feel the pressure to move faster without sacrificing accuracy or customer experience. Clear, real-time communication becomes even more critical during this time.
Here are a few simple ways dealerships can stay efficient this year and reduce stress during the busiest holiday season yet:
1. Replace the assumptions with real-time visibility
During peak season, like winter and the holidays, missed updates can quickly create delays that customers simply don’t have time for. Instead of relying on assumptions or manual follow-ups that require a lengthy turnaround, dealerships can benefit from real-time visibility with every repair order, vehicle status, and approval – all with Workflow 360º.
2. Use a platform built specifically for dealership service departments
General productivity tools weren’t designed for service bays, repair orders, or parts dependencies. Workflow 360º integrates directly with your currently existing dealership management system (DMS), adding real-time route sheets, status tracking, and simple communication – without replacing your current system or disrupting daily operations.
3. Reduce unnecessary meetings with better workflow clarity
While short check-ins can help, excessive meetings and waiting for approvals often slow teams down during peak season. When service advisors, technicians, parts department, and managers can all see the same live information, fewer meetings are needed to stay on course – freeing up time for a productive workflow.
Things Are Looking Bright In The New Year!
At Workflow 360º, we’re committed to PX – the people experience. Our mission is and has always has been, to simplify your dealership’s day-to-day operations so your team can focus on delivering efficient service, drive revenue, and build long-lasting customer relationships.
As a cloud-based service department efficiency platform and DMS extension, Workflow 360º reduces bottlenecks across every department – from service advisors and technicians to parts and sales managers – keeping vehicles moving and customers informed.
Happy Holidays from all of us here at Workflow 360º!
May all your workflows be smooth and your efficiency shine bright in the year ahead!
