Get information on your dealership service issues, find answers to questions you may have and discover everything you need to know about Workflow 360˚ here.
Times is Money
In his article "Time is Money - Gimme More Measurements" Ed Kovalchick discusses the value of technician time. "Here’s a simple view of the worth of a tech’s labor sales minute at 100% output. Example: $90 Per Hour Labor Rate/60 Work Minutes = $1.50 Per Minute Labor Sales. Consequently, when...