Communication in the automotive industry is one of the most important, if not, THE most important thing for maintaining smooth daily operations. If your departments inside your dealership lack communication, you will end up with customers who won’t return. The reality is, the old-school way of communicating between the different...
Almost every industry revolves around technology and software, and the automotive industry is no exception. With automation, artificial intelligence (AI), and cloud technology on the rise, dealerships and service centers are becoming more efficient and productive. Innovative software solutions have already slowly transformed the automotive industry through the years....
At the heart of all service centers are the route sheet and appointment book - two tools that keep operations running smoothly and on time. Nowadays, it’s less common to leave your car at the shop overnight unless it requires extensive parts and body repair. However, if the workflow...
All dealerships face a common challenge - keeping sensitive customer information and company data organized, accessible, and secure. In our data-driven world, there are many tools for data management. With so many additional solutions, such as a DMS service plugin, data migration services, cloud storage, remote access capabilities, and...
If you’ve made the decision to switch to a new dealership management system, you’ve likely given it a lot of time and consideration. Choosing a new DMS is a big undertaking and often comes with much resistance from team members and stakeholders. However, when dealerships face challenge and after...
You just opened up for the morning. You find out there are a number of fires you will need to put out in the day because of a lack of communications and mix-ups at your automotive service. It can be hard to track all that is going on with...
When we talk about business operations, we typically think of customer service, sales, and the daily tasks necessary to keep things running smoothly. However, the success of these areas depends highly on how organized, secure, and efficient a company’s database is. If you can imagine for a moment a customer...
Owning an auto repair shop can be greatly rewarding. The automotive industry is fast-paced, exciting, and shows no signs of slowing down. Whether you’re operating an independent shop or part of managing a large dealership, the business has many moving parts to function well. While some auto repair shops are...
If you’re in the research phase of buying a new software product for the dealership you manage, you’re likely facing several different options. With new technology promising a better system, a better process, and better day-to-day operations overall, it can be overwhelming to zero in on the software you...
The clients who use our Production Efficiency Platform are often business owners or managers operating an established dealership. However, we receive inquiries from potential customers who are setting up a new business or looking for a way to improve the efficiencies of their existing business. This article is written for...
