A dealer management system (DMS) is a crucial tool for dealerships. A DMS is a software platform designed specifically for the automotive industry, car dealerships, and large equipment manufacturers. This software is a bundle of information systems that helps businesses easily manage sales, service, parts, inventory, HR, payroll, and...
What would it take to improve your dealership’s ROI? Would it entail bringing in more customers for the service department? Increasing marketing efforts with the goal of selling more vehicles? Is it introducing incentives for drivers to trade in their current vehicle for a new model? At Workflow 360°, we...
Did you know that Workflow 360°’s Production Efficiency Platform is an interactive route sheet? Fundamental to all service centers are the route sheet and appointment book - and before technology gave way to robust DMS software and integrations, route sheets and appointment books were a simple piece of paper...
Parts inventory in a dealership is directly correlated to revenue. And because inventory translates to assets, some of the most common inventory management problems can lead to lost profits, low employee morale, and dissatisfied customers. Some of these issues include: High inventory costsLow inventory turnoverWrong products delivered to service techsData-entry...
In the automotive industry, the term ‘time is of the essence’ rings especially true for billable hours in the service department. While training, skill, knowledge, and the right tools and technology are essential, these elements become irrelevant if time is not being utilized properly. Do skills translate to profit if...
Our team at Workflow 360° has been in the automotive industry for years. We’ve seen it all - from dealerships struggling in economic downturns to a thriving market. We’ve witnessed dealerships struggle while others thrive and have been part of a company’s growth. We can confidently say that one...
People, processes, and communication - these are the backbones of an auto dealership and really, any successful business. Without a focus on these 3 pillars, companies risk wasting precious time, losing valued customers, and not realizing their full profit potential due to inefficiencies. When there are bottlenecks and constraints in...
Our team at Workflow 360 has been in the automotive industry for years, witnessing how trends, technology, and innovation shape the way dealerships and auto shops operate. One particular trend that has impacted the industry is the rise of independent garages promising lower rates and better service than their dealership...
