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The true importance of database management in an organization

When we talk about business operations, we typically think of customer service, sales, and the daily tasks necessary to keep things running smoothly. However, the success of these areas depends highly on how organized, secure, and efficient a company’s database is. If you can imagine for a moment a customer...

What makes an automotive repair shop run effectively?

Owning an auto repair shop can be greatly rewarding. The automotive industry is fast-paced, exciting, and shows no signs of slowing down. Whether you’re operating an independent shop or part of managing a large dealership, the business has many moving parts to function well. While some auto repair shops are...

3 things you should know before buying dealership software

If you’re in the research phase of buying a new software product for the dealership you manage, you’re likely facing several different options. With new technology promising a better system, a better process, and better day-to-day operations overall, it can be overwhelming to zero in on the software you...

Choosing the right dealership service software for your auto repair shop

Whether it’s a small garage or a large auto repair shop, service managers know the importance of an organized system to keep work flowing smoothly. Without the right dealership service software, auto shops continue to experience lost revenue and profits. Tips to choose the right dealership service software for your...

What is the role of CRM in the automotive industry?

At the heart of every business is the customer. Regardless of the products and services offered, price incentives, or the aesthetics of the building, it comes down to the customer experience. In the digital age, where reviews and company information is available at the click of a button, customer...

5 Benefits Of Cloud-Based Automotive Service Software

The cloud-based system has transformed the way companies operate across many industries. By definition, “the cloud” refers to a network of servers in data centres that are connected to the Internet. Cloud computing allows users to access computer system resources without having to manage physical serves or run software...

How to Find a Better Auto Dealer Software Development Agency

Dealership management systems (DMS) is a complex and very robust platform that creates and supports daily operations in the automobile retail and operations environment. A DMS provides tools that support the service department, the sales department, finance, customer service, and more with the capability of that elaborate infrastructure. While Dealership...

Benefits of Multi-Point Inspection: Relationship, Process and Communication

No matter what product or service you offer, customer satisfaction should be the main focus of any business. As the single most valuable asset for a dealership, maintaining customer relationships goes beyond appreciation. It means understanding your customers’ needs and making them feel valued with exceptional service and communication. While...

5 Impacts of Real-Time Communication Tools in The Auto Industry

If you run a dealership, you already know the significant role that communication plays on the company’s overall success. Effective communication allows all departments and staff to work with as little constraints as possible. While most dealer management systems cater to the needs of each department, a Production Efficiency Platform...